Model FAQ

This is the official FAQ page for Models

Who are you? What is Soulcams?

We are a small team, with 10+ years in the adult webcam business. Our site, Soulcams is a smaller freemium webcam site. Dedicated not only to adult entertainment but also to helping people form meaningful online connections.
Equipped with a competitive business model, several contests and promotions, a welcome bonus, and a loyalty program to boost your earnings.
We are also dedicated to making each model working with us feel respected and valued as we work together.

What kind of shows are there?

Models streaming on Soulcams have a variety of options for shows that they can perform.

• public tip shows.
• private shows (maximum 4 members)
• One-on-One private shows
• customizable voyeur/spy feature
• flirt-only streams (no required nudity in public or even private shows as long as it is communicated to the members in the show)

What kind of features do you have?

• Fan Club
• Referral program
• Loyalty program
• Giftable Free minutes
• Tip menu
• Tip goals

How can I make money on soulcams?

Soulcams uses tokens as our online currency to handle all your earnings.
The tokens you earn can have two different values:

• Each token earned after your referred members is worth 0.07$.
• Each token earned after other members or earned through contest rewards is worth 0.05$.

You can earn tokens through tips, private shows, and voyeurs of your private shows, selling photo albums, or videos, placing high in our various recurring contests, and through fan club subscriptions.

You can also boost your earnings with our one-time welcome bonus, recurring loyalty bonus, or our 200$ new member bonus .

What are the rules of the site and what happens if I break them?

SoulCams.com offers a high degree of freedom to our models. However, the few rules we have must be respected and followed. Click to read our Rules and Regulations.
If you happen to break a rule we make the effort to reach out and contact the model warning them exactly what the problem is and how we suggest resolving it.
Understanding and accommodating the various situations and issues that we know can occur, as we always try to help resolve problems.
Before even a temporary suspension (Ranging from 1 hour up to 10 days) we try to warn models multiple times, and only suspend the model indefinitely in very serious cases.

What happens if support contacts me?

We understand how distracting it can be if you are bothered while working, so we only contact you through our online chat, if there are technical or other issues with your stream, to try to identify and help solve these issues.
Providing technical help to the best of our abilities with the information available to us.
This is done through our streaming interface, with distinct sound effects from the normal chat. You can check out the sound effect and a bit more info here
In other cases we contact you through email, always using @soulcams.com domain email addresses. Even though it is rare these emails can sadly be identified as Spam by some email providers.

What categories on the site do I fall into / appear in?

Every activity or appearance detail you choose is a category, from hair color to activities you add to your menus, and you can also choose and customize tags for your profile.
Make sure you completely fill out your profile info to make it easily discoverable for members.

Can I stream with my partner and/or another model (or open a group account)?

Soulcams supports accounts for solo models, couples, threesomes, and foursomes, but any account that has multiple performers needs to be registered as a studio account.

Can I use toys with Soulcams?

Yes, Soulcams supports all Lovense interactive toys.

How do I contact the Soulcams support?

• You can send a new email from your registered email account to: support@soulcams.com

OR

• Contact our 24/7 available Live support chat.

What are you better at than other sites?

• Our streaming technology offers a very low latency stream for more real-time, conversations and a better cam2cam experience to help better connect people. It offers almost 5 seconds lower latency than most sites.
• We make sure to have high-quality professional and respectful support available 24/7 that responds to almost all inquiries within the hour.
• We handle each model equally and in a friendly manner. We do not have a penalty system.
• We offer great deals for referring members. And we make it worth it for those who choose to stay with us, listening for their feedback and trying to shape the site in a way to best accommodate them.
• Earn a minimum of $500 monthly in 6 consecutive periods and we reward you with a $2.000 bonus. More info
• $1.000 Loyalty Bonus: Earn at least $3000 monthly in 6 consecutive months and we will reward you with a $1.000 bonus. More info
• We offer charge-back protection to ensure your earnings are safe with us.
• Multiple payout options: wire transfer, Paxum, CosmoPayment, PayPal.