GENERAL PAYOUT INFORMATION

EARNING PERIODS

We divide each month into two earning periods, these are:

I. earning period: 1st - 15th of the month
II. earning period: 16th - till the end of the month

PAYOUT LIMITS

Payout limit is the amount of earnings you need to collect in order to get paid on the payout date of that period (you can read more about payout dates under PAYOUT DATES section.
The current payout limit is $100

PAYOUT DATES

If your earning reaches the minimum payout limit in any given period, your payment will be sent within 15 working days after the period end. Note: weekends, public holidays are not working days!

IF YOU EARN LESS THEN THE MINIMUM PAYOUT LIMIT

If you earn less than the payout limit in a period then the amount will be rolled over to the next pay period.

PAYMENT METHOD AND / OR PAYOUT LIMIT CHANGE

Please note that you cannot change payout-related information (payment method, minimum payout limit, payout frequency) between 1-10 and 16-26 of each month as these are the payout periods on SoulCams So the dates when you can change these settings are: 11-15 of each month and 27-till the end of the month.

If you would like to change your payment settings then do the followings:

1. log into your studio or solo performer account.
2. click on the menu: Settings / Account and Payment settings
3. scroll down the page to the 'Payout information' section and do the necessary changes and hit 'save' when you are finished

CURRENCY

Please note that SoulCams.com sends payouts in EUR, therefore we recommend that you have an account in EUR currency depending on the payment option you have. This way you can avoid additional costs and unfavorable exchange rates.

PAYOUT METHODS ON SOULCAMS.COM

WIRE TRANSFER

As the account holder, you are responsible for paying the banking fees. The wire transfer has a fix fee of 25 EUR (regardless of the amount) that the bank will deduct from the final amount you receive. Tip: set a higher minimum payout limit than 100 to save on transfer fees.
We send wire transfers in EUR and USD currencies by default. You have to make sure that your bank account is able to receive the currency you choose when adding the wire transfer details in your settings. If you need another currency (CAD, GBP, HUF, etc), it is also possible, but make sure to contact us about it.
The minimum payout limit for wire transfer is: $100.
Wire transfers usually take 3-5 business days depending on your location.

Conditions for receiving wire (bank) transfers from us:

You must have a valid (not expired), government-issued photo ID in latin letters uploaded ('Personal' tab)
A valid billing address must be added ('Billing' tab)
If you are outside the EU (European Union), UK and USA, you need to print and sign the SoulCams Model/Studio agreement and send it back to us. We will send you the relevant document for signing when you have a payout due.

To send your wire transfer payment, please make sure to fill out the following bank account details:

Payee name: the person to whom money is being paid. This is the 'account holder' or 'beneficiary'. Please enter only unaccented alphabetical letters here (A–Z or a–z.). The 'Payeee name' must be exactly the same as the owner of the bank account. Add the name of the Account Holder right, do not shorten the name in any way (e.g. If the Account holder is: Kate Smith Birmingham than add this name exactly and DO NOT shorten it like Kate S. Birmingham or K. Smith Birmingham, ...)

Account number: this row of numbers identifies your individual account.

IBAN: = International Bank Account Number. Almost all banks in Europe provide an IBAN identifier for their accounts as well as nationally recognized identifiers. Contained within the IBAN is information about the receiving country, bank, branch and account number. The IBAN is up to 34 characters long and includes numbers and letters. To be sure that you add your IBAN properly, you can check it first on this site: Check IBAN / show more information. The following page also might be useful if you are not sure about your IBAN format: IBAN formats by country

SWIFT/BIC code: = Society for Worldwide Interbank Financial Telecommunication). These codes are used when transferring money between banks, particularly for international wire transfers between banks. The SWIFT code is 8 or 11 characters and consits of numbers and letters (to check what type of characters a SWIFT code contains and to read more about SWIFT code click here). The SWIFT code can sometimes be found on account statements, if not then please call your bank and ask the SWIFT code from them (sometimes SWIFT code is called as BIC code = Bank Identifier Code too. The following page might be useful to find out your bank's SWIFT/BIC code if you are not sure about that: online BIC/SWIFT code finder

ABA/Routing number: (ABA = American Banking Association) Those who have their bank account outside the USA, the ABA / Routing number is not needed (in this case leave this field empty). The ABA routing number is a 9–digit number assigned to financial institutions by The American Bankers Association (ABA) to identify the financial institution upon which a payment was drawn.

PAXUM

More about Paxum

The Paxum global e-wallet is a leading alternative payment service for the online entertainment industry. The award-winning payment company offers a cost-effective and secure service that allows users to easily send and receive money instantly all over the world with just an email address. By choosing this option, you will be paid on your Paxum virtual account from where you can easily transfer funds to your Paxum MasterCard® card or to your local bank as well as to external credit cards.

About Paxum MasterCard

Paxum Prepaid Card is accepted worldwide. You can make transactions online or go to a store and make signature based purchases just like you would do with any other regular credit card. You can also use your Paxum Prepaid Card to withdraw money from most ATMs around the world.

Every verified Paxum client has the option to request their own Paxum Card after account verification is complete.

Please read more about Paxum MasterCard at Paxum's official FAQ page: https://www.paxum.com/us/faq/paxum-debit-card/

homepage: https://www.paxum.com/
official FAQ: https://www.paxum.com/payment/faq.php

Personal Account Fees

Learn more about the personal account fees at Paxum's official site: https://www.paxum.com/fees/personal-account/

How to receive your money via Paxum on SoulCams?

If you do not have a Paxum account yet, you need to register one at https://www.paxum.com/ and provide us your Paxum username which is your Paxum email address.
You can provide your Paxum email address in your account at menu: Settings/Account and Payment settings (bottom of the page).

PAYPAL

More about PayPal

PayPal has become well-known as one of the first options that provided consumers the ability to send and receive money online. In addition to letting you send and receive cash, PayPal also offers credit and debit cards that you can use to access your Paypal balance for online payments and in-person purchases.
You can link your preferred credit, debit or prepaid cards or your bank account to your PayPal account and transfer money to any of those. PayPal accepts a range of cards including Visa / Visa Delta / Visa Electron; Mastercard / Eurocard; Maestro; American Express. Therefore, if your prepaid card has any of the following symbols on it, it can be linked to your PayPal account and transfer the money there.

official homepage of PayPal: https://www.paypal.com/

How to receive my payments via PayPal from SoulCams?

If you want to use PayPal to receive money from us, you need to have a PayPal account and provide us the e-mail address associated with your PayPal. Please do it in your SoulCams account at 'Settings / Account/Payment settings' menu (at the bottom of ther page). If we send you a payment, you’ll receive an email notification. You’ll need to manually accept the first payment you receive. The payments received afterwards will be automatically accepted into your account.

MONESE

More about Monese

Monese is a UK company that offers current accounts and money transfer services as an alternative to traditional banks. Monese is able to provide banking services to resident and non-resident customers and has an account opening process that can be completed on a customer's smartphone in under three minutes. To open and manage a Monese account, you must install the company's mobile app on your Android or iOS smartphone. With Monese you get the ability to receive your salary, shop online, make purchases at stores, and withdraw cash from ATM's. Monese provides you with a fully functional UK GBP account number and sort code or/and an Eurozone IBAN account number any of them having attached a contactless MasterCard debit card, and access to speedy customer support.

Use our invite code: FEREN677 when you sign up and receive €5 gift from Monese!

Read more about Monese and check out the most frequently asked questions and answers here: Monese HELP

Monese Price Plans

Read more about Monese price plans, Monese fees here: Monese price plans

Who can open a Monese account

All EEA residents from the following countries are welcome!

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

Signing up at Monese

Use our invite code: FEREN677 when you sign up and receive €5 gift from Monese!

How to receive your money via Monese on SoulCams

First of all you need to have a Monese account. If you do not have one yet, you can create one here: https://monese.com/

You will receive your payment in EUR from us.

Once your account is set up, we will be able to send you your payment to your Monese IBAN account. You will be able to retrieve them from any ATM using the Monese prepaid card,

Please note the following conditions for receiving Monese transfers from us:

We send Monese transfers as wire (bank) transfers. The transfers may take up to 3-5 business days to arrive depending on your location.
As the account holder, you are responsible for paying the banking fees. The wire transfer has a fix fee of 25 EUR (regardless of the amount) that the bank will deduct from the final amount you receive. Tip: set a higher minimum payout limit than 100 to save on transfer fees.
You must have a valid (not expired), government-issued photo ID in latin letters uploaded ('Personal' tab)
A valid billing address must be added ('Billing' tab)
You are responsible for giving all the Monese details correctly. If you do not receive payment because the information you have provided is incorrect, you may forfeit all such payments without recourse.

If you select Monese as the method by which you would like to receive your payouts, you specifically agree that once the Company deposits your payout into your Monese account, the Company is no longer liable for those funds, and you alone are responsible for ensuring that you receive that payout from Monese.

You can provide your Monese details in your studio/standalone performer account at menu: Settings/Account and Payment settings (bottom of the page).

IBAN: open the Monese application in your phone and click on the 'Account details' beneath your current Monese balance.
Country: your country (the country you provided during the Monese account signup)
First name: your Monese first name
Last name: your Monese last name
BIC code (=SWIFT code): open the Monese application in your phone and click on menu 'Account details' beneath your current Monese balance. You will find your BIC code there.
Monese ID: oopen the Monese application in your phone and click on menu 'Account details' beneath your current Monese balance. You will find your Monese ID there.

EPAYMENTS.COM

ePayments is not a payment option any more on SoulCams as of 12 Feb, 2020.

Notice from ePayments:

On the February 11, 2020 ePayment Systems Limited ('ePayments') agreed with the Financial Conduct Authority ('FCA') to suspend all activity on its customer accounts. This decision was taken following a review, by the FCA, of ePayments anti-money laundering systems and controls, which identified weakness that required remediation. We know this will be a very frustrating time for our customers. We apologise for any inconvenience caused and are working tirelessly with the FCA to ensure improvements are made and accounts can be reactivated as soon as possible. During this improvement process, we want to assure customers that their funds are being safeguarded as normal.

Payment method

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