Chargeback and Fraud Mitigation Policy

Chargebacks and/or any activity that will prevent SoulCams.com from collecting funds from a token purchase will be considered fraudulent and may result in your account with SoulCams.com being terminated with immediate effect.

In the event that your account is terminated, you will not be permitted to open further accounts with SoulCams.com

If you believe a chargeback and/or credit card refund was issued in error, SoulCams.com will require that you repay the amount purchased. Once the disputed amount has been covered, SoulCams will reactivate your account with its service.

SoulCams.com will use all of its rights under the law, to claim back funds that were fraudulently removed as a result of chargebacks and/or credit card refunds. SoulCams.com reserves the right to provide 3rd parties with any identifiable details it may have in order to claim back funds that were lost due to fraudulent activity.

If you are dissatisfied with the services provided by SoulCams.com or wish to dispute a transaction, please contact us at support@soulcams.com directly and we will do our best to assist you.