Payment method

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GENERAL PAYOUT INFORMATION

EARNING PERIODS

We divide each month into two earning periods, these are:

  • I. earning period: 1st - 15th of the month
  • II. earning period: 16th - till the end of the month


PAYOUT LIMITS

  • Payout limit is the amount of earnings you need to collect in order to get paid on the payout date of that period (you can read more about payout dates under PAYOUT DATES section.
  • The current payout limit is $100
  • The limit can be set from the Studio Account between pay periods.


PAYOUT DATES

We send payouts twice a months, these are:

  • I. payout date: 5th of the month
  • II. payout date: 20th of the month


  • If your earning reaches the minimum payout limit in any given period, your payment will be sent with 1 period delay. (That's 20 days after the end of the period.)
  • Payouts might take longer with 2-3 days if there is/are a bank holiday day(s) in the payment period (weekends, international holidays)


The following chart helps you to understand our Payout system:

EARNING PERIOD PERIOD DURATION PAYOUT PERIOD
if you earned over the minimum payout limit ($100) in ........ period your payout will be sent on: ..........
January I. period January 1 - 15 February 5
January II. period January 16 - 31 February 20
February I. period February 1 - 15 March 5
February II. period February 16 - 29 March 20
March I. period March 1 - 15 April 5
March II. period March 16 - 31 April 20
April I. period April 1 - 15 May 5
April II. period April 16 - 30 May 20
May I. period May 1 - 15 June 5
May II. period May 16 - 31 June 20
June I. period June 1 - 15 July 5
June II. period June 16 - 30 July 20
July I. period July 1 - 15 August 5
July II. period July 16 - 31 August 20
August I. period August 1 - 15 September 5
August II. period August 16 - 31 September 20
September I. period September 1 - 15 October 5
September II. period September 16 - 30 October 20
October I. period October 1 - 15 November 5
October II. period October 16 - 31 November 20
November I. period November 1 - 15 December 5
November II. period November 16 - 30 December 20
December I. period December 1 - 15 January 5
December II. period December 16 - 31 January 20


IF YOU EARN LESS THEN THE MINIMUM PAYOUT LIMIT

If you earn less than the payout limit in a period then the amount will be rolled over to the next pay period.

PAYMENT METHOD AND / OR PAYOUT LIMIT CHANGE

If you would like to add a payment method, change a payment setting (payment method, payout limit), please do it in time (In the closing time between 1st to 5th of month and 16th to 20th IS NOT ALLOWED).
If you are about to change your PAYMENT METHOD (or payout limit) then do the followings:

1. log into your studio or solo performer account.
2. click on the menu: Account / Payment settings
3. scroll down the page to the 'Payout information' section 4. to link your already existing Payoneer card or to order a new one click on the sentence: 'Click here to link your existing card to NeedLive or request a new card!' and you will be directed to Payoneer's page.

Note: If you already linked a Payoneer card to us and you would like to add an other one then please contact us first as we will need to make a change in your payment settings to let you link an other one.

SENDER OF PAYMENT

When you receive payment from us, the 3rd party company name will be indicated on your bank statement/check envelope as the sender of the funds. If the payment is sent through Payoneer, the sender will be Payoneer Inc., and if the payment is sent through ePayService, the sender will be indicated as MTACC Inc. on your bank statements/check envelopes. The originator of these payments is the owner company of NeedLive.com, Duodecad IT Services Luxembourg S.à r.l.

PAYMENT REFERENCE

When sending out payouts (whether to an e-Wallet or on a paper check) we use the following payment reference “Electronically Delivered Services”. There is no option to change this text. The reference for bank transfers made by 3rd party companies depends on the actual payment processor company.

CURRENCY

Please note that NeedLive.com sends payouts in US dollars, therefore if you choose wire transfer as your payout method we recommend that you open a bank account in USD. This way you can avoid additional costs and unfavorable exchange rates.


PAYMENT METHODS ON NEEDLIVE.COM:

PAYONEER


Payoneer.jpg

Payoneer is an e-Wallet based payout solution. By choosing this option, you will be paid on your Payoneer virtual account from where you can easily transfer your funds either to your Payoneer MasterCard® card or to your local bank account.

Setting up a Payoneer account through Needlive.com does not cost you anything. Needlive.com covers the start-up costs, including the fee of the Payoneer Prepaid MasterCard® card. If you choose the MasterCard option, you will receive your card in 10-30 business days after successful application.
Payoneer markets, manages and services prepaid MasterCard® debit cards. The Payoneer Prepaid MasterCard® card works just like any other MasterCard® card. The card is accepted at all locations worldwide, where MasterCard® is accepted electronically. You can use it at a point of sale location to make purchases and at ATM's to withdraw cash. With the added security of choosing your own PIN, you can be assured of no unauthorized use of your card. In addition to the prepaid card service, Payoneer offers local bank transfers (ACH for US and International ACH for outside US). This option is fast, cost-efficient and a perfect alternative for paper checks.


Payoneer is recommended for the following reasons:

  • You receive a MasterCard branded plastic card which you can use to withdraw money in any ATM or pay with it at POS terminals and online.
  • You can accept payments, check your balance, and send funds to other Payoneer users online, by logging into your Payoneer account.
  • Smart security feature implemented for your protection (you need to accept a payment, it is not charged to your account automatically, therefore your funds are safe if you lose your card).


Payoneer fees:

Virtual Account

  • to Payoneer MasterCard card
    • new MasterCard card Free
    • card load fee instant $3
    • card load fee normal Free
    • ATM withdrawal $2.75
    • account maintenance $2/Month
  • to bank account
    • Local bank transfer Free

Direct Bank Transfer

    • transfer in USA $2
    • outside USA in local currency $3
    • outside USA in USD($) $15


  • How to activate your Payoneer card: once you get your card delivered, you can activate it by clicking on the Activate your card menu on http://www.payoneer.com You will be required to provide the 16-digit card number and a 4-digit PIN. The PIN is not sent to you, you can choose your own PIN.
  • Accepting payments: accepting payments is very easy. You can either accept incoming funds by clicking on the link that is provided in the Good News e-mail Payoneer sends you after a payment is made to your account or you can simply log into your account, check your history and load funds onto you card.
  • How to change your Payoneer card on NeedLive.com: if you already linked a Payoneer card to NeedLive.com but you would like to get your payout to an other Payoneer card then please send us an email from your registered studio email address. We will reset the linked Payoneer card (we will send a confirmation) and you will be able to link an other card under your studio account.

You can read more about Payoneer at http://www.payoneer.com/faq.aspx

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