Difference between revisions of "Term of Use"
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− | + | ''This document was last modified on 25 May, 2023'' | |
− | + | =SHORTENED VERSION OF TERMS AND CONDITIONS= | |
− | + | The Terms and Conditions below are the shortened version of the full Terms and Conditions that we strongly recommend to read by click here: [https://wiki.soulcams.com/index.php?title=Term_of_Use#FULL_VERSION_OF_TERMS_AND_CONDITIONS FULL VERSION OF TERMS AND CONDITIONS] | |
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− | + | 1. SoulCams.com’s services are only available for persons over the age of 18 (21 in some regions). | |
− | + | 2. SoulCams.com does not send you spam messages. Promotional emails might be sent to you with the option to unsubscribe from specific email lists or to remove your email address from all of our mail lists. You can use the unsubscribe tool at the bottom of the emails any time. The messages sent to subscribers are Transactional or Relationship Messages as that term is defined under the CAN-SPAM Act of 2003. | |
− | + | 3. SoulCams.com never share your personal information or email address without your former consent*. Therefore, your information is always safe with us. | |
− | + | 4. SoulCams.com strongly recommends you to consult its excellent content and unbeatable price list, including token compensation, refund and means of payment established for each service and country. This information, without prejudice of the set forth in the full Terms and Conditions, can easily be found on the website and at the following contacts: support@soulcams.com | |
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− | + | 5. As an adult you declare to have the inalienable right to read/view any content you deem advisable. Moreover, you declare that reading and/or viewing Adult entertainment content on the website does not in any way infringe the norms or law of your neighborhood, town, city, county, state or country. | |
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+ | 6. You also declare to currently reside in the country which you truthfully and accurately indicated in the form provided to log into SoulCams.com and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an e-mail to support@soulcams.com in compliance with the set forth in the full Terms and Conditions. | ||
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+ | 7. SoulCams.com is hereby authorized to process technical data related to your visits to SoulCams.com. You also authorize the processing of your personal data provided during the registration process in accordance with the Privacy Policy foreseen in the full Terms and Conditions. | ||
− | + | 8. All contents and materials provided on SoulCams.com, included but not limited to live camera streams, texts, images, graphics shall be used only for personal purposes. These materials shall be the property of SoulCams and are protected by applicable laws. | |
− | + | 9.Under no circumstances shall SoulCams.com be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of subscribers, violation of the full Terms and Conditions and/or any criminal conducts. | |
− | + | 10. Subscribers have the option to unsubscribe at any time by sending an email to support@soulcams.com | |
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− | SoulCams.com | + | In case of any fraudulent transaction SoulCams.com reserves the right to use all available information at its disposal during any kind of legal procedure, including - without the claim of completeness - browser history, IP and e-mail addresses and any other traceable activity. |
+ | During such legal procedures SoulCams.com might involve other professional investigator parties and share certain information in order to - comply with law; vindicate its rights; represent the best interests of Subscribers of SoulCams.com. | ||
− | + | SoulCams.com grants full co-operation to legal authorities in the position to investigate fraudulent transactions and other matters falling under legal jurisdiction as well as we respond to subpoenas and court orders. | |
− | + | Please note that SoulCams.com has adopted all potential and legal measures to prevent its users from viewing sexually explicit content without their consent. Therefore, it is your exclusive responsibility to carefully read through and understand the full Terms and Conditions. I have carefully read and clearly understood the full Terms and Conditions, entering into the same of free will. | |
− | + | =FULL VERSION OF TERMS AND CONDITIONS= | |
− | + | ==Content== | |
− | + | The terms of this agreement (the 'Agreement') shall govern the relationship between I/you (as Guest and/or Member) and '''[[File:Csirmp45md32g3.png|160px]] ''', that operates SoulCams.com, registered in '''Germany''', a private limited liability company with the registration number HRB 43682 (the “Website Operator”) regarding the use of services on SoulCams.com website. In this agreement 'SoulCams.com' refers either to the Website Operator or to the SoulCams.com website as operated by the Website Operator subject to the applicable context. | |
− | + | Definitions: | |
− | + | *Member/Customer/User – The visitor who signs up to the services of the site. | |
+ | *Guest – The visitor who enters on and/or visits the SoulCams.com website without registering to the services of the site. | ||
+ | *Performer (= Adult Service Providers (ASP))– An adult entity older than age 18 or 21 in some region, who provides shows, chats or interacts with visitors of the site. | ||
+ | *Token Balance – At SoulCams.com, Members can purchase tokens to pay for premium services. Payments are securely processed by our payment processors, and the purchased Tokens consequently appear on the Member’s account as a balance. | ||
+ | *Free Chat – An uninhibited option to interact with Adult Service Providers in a form of writing on-screen text messages. | ||
+ | *Private Chat – In Private Chat, Members are permitted to write or even talk (voice communication) with Performers face-to-face, in exclusion from the general users. | ||
− | + | By entering and/or registering on the website you give your consent to and accept the following: | |
− | = | + | *SoulCams.com is an online adult interactive website (including nude and non-nude erotic and sexual content). Therefore, its access by minors is prohibited. The access to SoulCams.com is not recommended to persons who might be sensitive to adult entertainment content, any eventual access of SoulCams.com by such persons will be their sole responsibility. |
+ | *The adult entertainment provided on the website is rendered by female and male individuals over the age of 18 spread worldwide, who are commonly designated as Adult Service Providers (ASP). | ||
+ | *The Adult Service Providers (ASP) (=Performer) chat and carry out live webcam shows, in front of their camera, for User all over the world, who have selected them according to live streams, images, offline (teaser) and paying videos. | ||
+ | *SoulCams.com offers ASPs in the following categories: | ||
− | + | **Girl: a single girl between the age of 18-30 years | |
+ | **Lesbians: 2-4 female performers | ||
+ | **Mature female: single female model at least 30 years old | ||
+ | **Couple: one female and one male model | ||
+ | **Fetish: One female model online, spiced up with fetish accessories and extreme undertakings from who you can request a nude, erotic show during Private. | ||
+ | **Boy: 1-4 male performers | ||
+ | **Transgender: a single transgendered performer or maximum 4 performers in the same time where at least one participant is a transgendered performer. | ||
+ | **Threesome: a group consisting of Female / Female / Male or Female / Male / Male (a threesome cannot consist of three male models as males are only allowed to be in categories where they perform with at least one female person) | ||
+ | **Foursome: a group of 4 performers on cam at the same time (performer's gender compound can be various, but there has to be at least one female from the four models) | ||
+ | **In Flirt and other non-nude categories like Talk only, Soulmate, etc performers are free to decide what kind of show they are willing to provide in private show (nude show is possible also). | ||
− | + | Please read more about the SoulCams Category and Characteristics system here: [https://wiki.soulcams.com/index.php?title=Category_requirements Category sytem on SoulCams] | |
− | == | + | == Warning: Adult-Oriented Content; Eligibility. Age-verification== |
− | + | The Website contains sexually explicit material that is unsuitable for minors. Only individuals (1) who are at least 18-years old and (2) who have reached the age of majority where they live may access the Website. If you do not meet these age requirements, you must not access the Website and [https://www.google.com/ must leave now]. | |
− | + | Visitiors from Germany are required to go through an age-verification process. It means that visitiors from Germany are unable to access any content until they verifiy their age with a successful token purchase. | |
− | + | By accessing the Website, you state that the following facts are accurate: | |
+ | * You are at least 18-years old, have reached the age of majority where you live, and you have the legal capacity to enter into this agreement; | ||
+ | * You are aware of the adult nature of the content available on the Website, and you are not offended by visual images, verbal descriptions, and audio sounds of a sexual nature, including graphic visual depictions and descriptions of nudity and sexual activity; | ||
+ | * You are familiar with your community’s laws affecting your right to access adult-oriented materials; | ||
+ | * You have the legal right to access adult-oriented materials, and we have the legal right to transmit them to you; | ||
+ | * You are voluntarily requesting adult-oriented materials for your own private enjoyment; | ||
+ | * You are not accessing the Website from a place, country, or location in which doing so would, or could be considered a violation of applicable law; and | ||
+ | * You will not share this Website with a minor or otherwise make it available to a minor. | ||
− | + | ==Services and warranties== | |
− | + | * SoulCams.com is divided into specific areas, which provide free and payable Adult Entertainment services. SoulCams.com is constantly adding new services in order to accommodate its Users' requirements. | |
+ | * Prior to selecting the services intended, it is important to consult the content, price list and means of payment (credit and debit cards, etc.) established for such services for your country. | ||
+ | * The publication of different content on the website does not mean that SoulCams.com supports the author or takes the responsibility for such content. | ||
+ | * SoulCams.com makes, to the extent permitted by law, no warranties or representations as to the information, services or products provided through or in connection with the service. Users' and/or Guests' use of the service is at their own risk. | ||
+ | * SoulCams.com seeks, at all times, to provide each user with the best content and services available. However, it cannot give warranty of merchantability, fitness for any purpose, or non-results of the use of the content in terms of their correctness, accuracy, timeliness and reliability or otherwise. | ||
+ | * Neither SoulCams.com nor any party involved in creating, producing, or delivering the service or content is liable for any direct, incidental, consequential, indirect or punitive damages arising from the access to, use of, or interpretation of, the services, products or information provided by or through SoulCams.com, without prejudice to the terms established below in the present Agreement. | ||
− | + | ==Principles== | |
− | + | * SoulCams.com has no intention to support immoral interests; therefore strict rules have been set forth. | |
− | + | * SoulCams.com's services are only available for persons over the age of 18 (21 in some regions). Therefore, no sexually explicit material is within the easy reach of minors. | |
− | + | * Persons under the age of 18 (21 in some regions) are also not allowed to be Adult Service Providers (ASP). Consequently, all Adult Service Providers (ASP) were 18 years of age or older (21 in some regions) during the time of photography, as per proof of age held by the custodian of records. Under no circumstances does SoulCams.com present Adult Service Providers (ASP) as children. | |
− | + | * All Adult Service Providers (ASP) must fulfill three major requirements: | |
− | + | ** signing of an agreement declaring, namely, the genuineness of personal data and age provided; | |
− | + | ** providing of a scanned copy of his/her photo ID; | |
− | + | ** providing of a photo taken of the Adult Service Provider (ASP), holding his/her photo ID next to his/her face. | |
− | + | * The accounts of the Adult Service Providers (ASP) are immediately and permanently suspended if they violate SoulCams.com's principles. | |
− | + | * Also, activities that violate any card association standards are strictly forbidden and will lead to immediate and permanent suspension of the concerned account. | |
− | + | * At SoulCams.com there is a zero tolerance policy related to child pornography (written or visual). In case of the slightest suspicion, the account in question is immediately and permanently closed and the appropriate authorities may be contacted. | |
− | + | * SoulCams.com reserves the right to apply immediate and permanent suspension in case a screen name is offensive, refers to minors or upon the slightest suspicion of forgery. | |
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− | + | ==Users/Members== | |
− | + | * In order to access SoulCams.com, it is mandatory to be at least 18 years old or 21 in some regions, in compliance with the local regulations applicable to the user. | |
+ | * By registering on SoulCams.com and by accepting this Agreement, the User hereby expressly consents to the supply of services from this website during the withdrawal period and the User expressly acknowledges that he/she is expressly losing his/her right to any withdrawal/cancellation right as regards the supply of said services. The above express consent is acquired in accordance with the Directive on Consumer Rights (2011/83/EC) as of 25 October 2011. | ||
+ | * By registering on SoulCams.com and by accepting this Agreement, users agree to indemnify, pay the costs of defense and hold harmless SoulCams.com, its officers, directors, affiliates, attorneys, shareholders, managers, members, agents and employees from any and all claims, losses, liabilities or expenses (including reasonable attorneys' fees) brought by third parties arising out of or related to their conduct, statements or actions, as well as breach of any term, condition or promise contained herein and unlawful conduct in the framework of this agreement. | ||
+ | * In case of user’s unlawful conduct or breach of the present Agreement, SoulCams.com may terminate, without notice, user's account and/or anything associated with it. SoulCams.com shall not be held responsible for any possible loss as a result of such termination nor for any token compensation or refund. | ||
+ | * The present agreement shall be effective as from the date when the Guest enters SoulCams.com and/or the Users registers on SoulCams.com and accepts this agreement and shall remain in force until duly terminated by either party in full compliance with the terms and conditions expressly set forth in this Agreement. | ||
− | + | ==Fees, Token Compensation, Refund and Unlawful Conduct== | |
− | + | * The users may purchase token packages to spend in the available areas of Adult Entertainment; therefore the selection of services must be preceded of the consultation by the User of the correspondent content, price list and means of payment made available on the website. | |
+ | * Text chat with dressed Adult Service Providers (ASP) is free, but if a user wants to access the full feature service (including undressed Adult Service Providers – ASP and private show) he/she must click on “Start Show” button and from that point on stays in the video chat room with the Adult Service Provider (ASP) entering into a private mode where the purchased tokens are used on a per-second basis. | ||
+ | * Please note that the subscription fee to the Fan Club membership program is deducted from the Member’s SoulCams token balance. When you subscribe to a model's Fan Club program then system will not not automatically renew your Fan Club membership, you can do it manually only after the 30 days and the Fan club membership fee will always be deducted from your SoulCams Token balance. | ||
+ | * Users may use the option Quickbuy during private shows with Adult Service Providers (ASP). The use of this feature will allow Members’ to, immediately and manually, top-up their token balance with the chosen package during the show. | ||
+ | * Billing of a given account (the actual price payable for token packages) depends on the physical location where the account has been created. Please take into consideration that SoulCams.com reserves the right to round prices and therefore, shall be entitled to apply rounding. | ||
+ | * In case of any query [[File:Csirmp45md32g3.png|160px]] will be able to help you regarding your transactions made through different payment providers as well, by contacting the provider in question. Therefore, for billing information and support the following contacts should be used: support@soulcams.com. SoulCams.com does not store nor has access to transaction details. | ||
+ | * For banking expenses information, each user should consult directly his/her bank. | ||
+ | * SoulCams.com will not take responsibility for any difficulty occurring outside SoulCams.com | ||
+ | * Any complaint must be placed, within 24 hours counted from the occurrence, at SoulCams.com - Customer Service. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure. | ||
+ | * SoulCams.com - Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal, resorting to any existing means for such effect. | ||
+ | * In accordance with the User’s express waiver of withdrawal/cancellation right, no refund or cancellation request will be accepted in the case the User has begun to consume the token package purchased. Some refunds are however possible subject to the conditions set forth in the following clauses. | ||
+ | * SoulCams.com will only compensate/refund tokens in the amount proportionally determined in accordance to the price paid and problem effectively reported when any token is lost due to dysfunction of SoulCams.com or an Adult Service Provider (ASP) in the “Nude Only” part of the site totally and explicitly refuses to provide erotic content. In case some erotic content is provided, SoulCams.com will assess the situation and decide whether the claim of customer is grounded and any compensation/refund of tokens is due. Models in none-nude categories (Flirt, Talk only, Soulmate) are free to choose the rate of erotic content in private shows. However they are not allowed to make fake promises, which they will not fulfil in the end. Models of this category are not required to provide erotic content, but during private show they are allowed if they agree on it. | ||
+ | * Due to the payment processors our site uses, only the same amount can be refunded which was originally paid for the purchase (i.e. no partial refund of token packages bought is possible). For this purpose whenever only part of the tokens is used, refund would as the case may only be possible by restoring the tokens on your account. No payment refund will be possible. Refunds, when possible according to the above, will be issued using the same payment method the purchase was made with. The corresponding amount of tokens will be deducted from the SoulCams account's balance. Certain payment methods do not allow the refund because of technical reasons. | ||
+ | * Amounts spent on related services, such as Spy, are not subject to refund/compensation. | ||
+ | * Notwithstanding the above, SoulCams.com will not be liable for any defamatory, offensive or illegal conduct of any Guest/User, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by the User to SoulCams.com. | ||
+ | * Under no circumstances, including, but not limited to, negligence, shall SoulCams.com be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, without prejudice of the established in the present clause. | ||
+ | * Cases of dishonest behavior related to online transactions are handled with high priority keeping, however, in mind the User’s privacy. Such cases may be outsourced to companies specialized in this field. | ||
+ | * The user accepts that in case of any fraudulent transaction SoulCams.com has a right to use all available information at its disposal during any kind of legal procedure. Including, without the claim of completeness, browser history, IP and email addresses and any other traceable activity. During such legal procedures SoulCams.com might involve other, professional investigator parties and share certain information in order to comply with law requirements, vindicate its rights and represent the best interests of its Customers. The User will stay liable for investigation or collection costs related to any fraudulent transaction. | ||
+ | * When new persons register on SoulCams.com, they may receive a one-time special bonus after their first token package purchase. This option is only available for one time for new purchases of first-time users on SoulCams. A new account registration on SoulCams is not considered to be a new user. Members can regularly get packages with bonus tokens.. | ||
+ | * All currency and transaction related costs are included in the displayed price of token packages. SoulCams.com reserves the right to modify the prices incurred from the fluctuations of currency exchange rates. | ||
+ | * Please note that the abusive exercise of the credit card and/or e-mail address validation may lead to the termination of this Agreement by the website operator with the user. | ||
− | + | ==Complaints Policy== | |
− | + | This document set out our complaints policy. If you are a customer of SoulCams, this Complaints Policy forms part of your agreement with us. | |
− | + | * '''Who we are and how to contact us''': [[File:Csirmp45md32g3.png|160px]] is the company that operates SoulCams.com. The company is registered in Germany, and is a private limited liability company with the registered number HRB 43682. | |
+ | * '''Interpretation''': In this Complaints Policy, defined terms have the same meanings given to them in the Terms of Use for all Customers. | ||
+ | * '''Who can use this Complaints Policy?''' Whether or not you are a member of SoulCams, you can use this Complaints Policy to alert us to any complaint which you have relating to SoulCams. | ||
+ | * '''How to make a complaint:''' If you have a complaint about SoulCams (including any complaint about Content appearing on SoulCams or the conduct of a Customer), please send your complaint to support@soulcams.com including your name, address, contact details, a description of your complaint and, if your complaint relates to Content, the URL for the Content to which your complaint relates. You also can contact our Live Support on the following link: https://www.soulcams.com/supportchat.php or even send us a postal letter: | ||
− | + | [[File:Kp4mke4d3yCfe.jpg|320px]] | |
− | + | * '''How we will deal with complaints of illegal or non-consensual Content:''' | |
+ | **any reported content will be removed from the site right away, before we start the investigation; | ||
+ | **if we require further information or documents from you, we will contact you to let you know; | ||
+ | **we will in good faith investigate your complaint within seven (7) business days; | ||
+ | **if we are satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content, and we will notify you of our decision by email or other electronic message; | ||
+ | **if we are satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message. | ||
+ | Any dispute regarding our determination that Content is non-consensual will be submitted by us to a neutral arbitration association at our expense. | ||
− | + | * '''How we will deal with complaints related to copyright infringement''': Complaints related to copyright infringement must be submitted in accordance with our [https://wiki.soulcams.com/index.php?title=DMCA DMCA Policy], and we will respond to copyright infringement complaints as set out in such policy. | |
− | + | * '''How we will deal with other complaints''': | |
+ | **any reported content will be removed from the site right away, before we start the investigation; | ||
+ | **if we require further information or documents from you, we will contact you to let you know; | ||
+ | ** we will in good faith take such actions as we consider appropriate to deal with the issue which your complaint has raised. If you have complained about Content which appears on SoulCams and we are satisfied that the Content otherwise breaches our policy, we will act right away to remove such Content; | ||
− | + | *'''Unjustified or abusive complaints''': If you are a member of SoulCams, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account. | |
− | + | == Content Standards== | |
− | + | These content standards apply to all User Contributions and use of the Interactive Services. User Contributions must, in their entirety, comply with all applicable federal, state, local, and international laws and regulations. User Contributions must not: | |
− | + | * Depict any activity that is illegal or otherwise violates applicable law. | |
+ | * Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, threatening, violent, hateful, inflammatory, or otherwise objectionable. | ||
+ | * Promote violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age. | ||
+ | * Promote or depict pedophilia, child exploitation or abuse, age-play, incest, rape or nonconsensual sex, hypnosis, intoxication, sexual assault, extreme violence, nonconsensual pain, blood, cutting, erotic asphyxiation, torture, necrophilia, sadomasochistic abuse or hardcore bondage, extreme fisting, genital mutilation, bestiality, urine, scatological, or excrement-related material, enema play, vomiting, menstrual bleeding, paraphilia, or any other matter that would be considered obscene under the applicable community standards. | ||
+ | * Contain unsolicited sexual content or unsolicited language that sexually objectifies another person in a non-consensual way or contains fake or manipulated sexual content in relation to another person (including “deepfakes”). | ||
+ | * Promote, depict, or constitute “revenge porn” (being any sexually explicit material featuring any individual who has not given prior, express, and fully informed consent to that material (a) being taken, capture, or otherwise memorialized; or (b) being posted and shared on the Website. | ||
+ | * Promote or depict firearms, weapons, or any goods whose sale, possession, or use is subject to prohibitions or restrictions. | ||
+ | * Promote or depict alcohol or drugs or drug paraphernalia. | ||
+ | * Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person. | ||
+ | * Violate the legal rights (including the rights of publicity and privacy) of any person or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this agreement or our Privacy Policy. | ||
+ | * Be likely to deceive any person. | ||
+ | * Promote or solicit any illegal activity, or advocate, promote, or assist any unlawful act, including promoting or facilitating the prostitution of another person, sex trafficking, or human trafficking. | ||
+ | * Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person. | ||
+ | * Cause any chat screen to “scroll” faster than others are able to type to it or any action to a similar disruptive effect. | ||
+ | * Disrupt the normal flow of dialogue in chat or otherwise act in a manner that negatively affects other participants. | ||
+ | * Impersonate any person or misrepresent your identity or affiliation with any person or organization. | ||
+ | * Involve commercial activities or sales, including unsanctioned contests, sweepstakes, and other sales promotions, barter, or advertising. | ||
+ | * Give the impression that they emanate from or are endorsed by us or any other person or entity, if that is not the case. | ||
+ | * Contain viruses, worms, Trojan horses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, mobile device, or telecommunications equipment. | ||
+ | * Depict private or personal information of any person without their written consent. | ||
+ | * Request personal information from or share personal information with any operator or other user, including financial information, email address, telephone number, or mailing address. | ||
+ | * Request money from, or otherwise defraud operators or other Website users. | ||
− | + | ==User's and/or Guest's Declarations== | |
− | + | * I am fully aware that SoulCams.com transmits Adult entertainment content to its Guests/Users. | |
+ | * I am fully aware that viewing adult content is only allowed for viewers of at least 18 years old or 21 in some regions. | ||
+ | * I expressly declare that, on the present date, I have reached the necessary age to view adult content in accordance to my local regulations. | ||
+ | * I currently reside in the country which I truthfully and accurately indicated in the form provided to register into SoulCams.com and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an email to support@soulcams.com | ||
+ | * I acknowledge that the above referred duty shall only be considered to be duly accomplished until SoulCams.com issues the confirmation that the above mentioned changes have been well received. | ||
+ | * I am fully and exclusively liable for any false declarations regarding my residency and for not informing SoulCams.com of its change in compliance with the above mentioned terms. | ||
+ | * I also certify that I am aware of my criminal liability and, therefore, will act, under all circumstances, in accordance to my local community standard of morality and applicable laws. | ||
+ | * I believe that, as an adult, I have the inalienable right to read/view any content I deem advisable. | ||
+ | * Reading and/or viewing content on the website does not in any way infringe the norms or law of my neighborhood, village, city, county, state or country. | ||
+ | * I am fully aware that all contents and materials provided on SoulCams.com, included but not limited to live camera streams, images, graphics, applications and texts are duly protected by the applicable legislation, being all rights reserved. Therefore they shall be for my own exclusive personal use. | ||
+ | * I am fully aware of and agree that SoulCams.com can grant full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction as well as responds to subpoenas and court orders. | ||
+ | * I acknowledge that SoulCams.com and its affiliates cannot be held responsible for any legal ramifications that may arise as a result of fraudulent entry into, or use of, this website and/or material contained herein. | ||
+ | * I also acknowledge that SoulCams.com or any of its related, affiliated companies cannot be held responsible for any damages or losses originating from any contact with Adult Service Providers (ASP). | ||
+ | * I understand and accept that under no circumstances shall SoulCams.com or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of users, prostitution, pedophilia, child pornography, illegal abuse, exploitation or traffic of women and/or children. | ||
+ | * I agree and acknowledge that intellectual property rights (including but not limited to right to use, adapt, translate, etc.) to any content (e.g. chat, messages, pictures, videos, etc.) created, published or otherwise made public to me on SoulCams.com belong to SoulCams.com. | ||
+ | * I expressly authorize SoulCams.com to monitor and record my online activities on the website limited to messages in private chats, comprising my requests for SoulCams.com services, e-mails and/or votes and/or vurtual gifts sent/given to Adult Service Providers and similar. | ||
+ | * I acknowledge and agree that any material recorded or any original work made under this Agreement and/or when using SoulCams.com services (and all rights therein, including, without limitation, copyright) belongs to and shall be the sole and exclusive property of SoulCams.com. | ||
+ | * I hereby expressly waive any rights and declare to withdraw any claim that any use by SoulCams.com violates any of my rights, including but not limited to moral rights, privacy rights, rights to publicity, proprietary or other rights, and/or rights to credit for the material or ideas set for therein. | ||
+ | * I declare and acknowledge that I am not acting on behalf of a legal person but as an individual consumer and in no event the purchase of services under this Agreement could be considered as being part of my professional activity. | ||
− | + | ==User's and/or Guest's Duties== | |
− | + | * I agree not to copy, reproduce, republish, download, transmit and/or make available to the public any of the content/materials of SoulCams.com, without the prior written consent of SoulCams.com. | |
+ | * I am fully liable for any false disclosures and responsible for any legal ramifications that may arise from viewing, reading, or downloading of material and images contained within this website. | ||
+ | * I will never expose minors to the content of the website and will take on full precautions to avoid any type of exhibition or access of the minors to the website, namely, for example, by not including the website in their list of favorite sites to visit. I will be solely responsible in case any minor would access SoulCams.com through my account or by using my credit card details. | ||
+ | * I assume full responsibility to maintain the security of my account and password. | ||
+ | * I will not give out personal information, provide or support escort services and/or prostitution. | ||
+ | * I will not arrange personal appointments with any Adult Service Provider (ASP), since it is prohibited, and will not exchange my telephone number with an Adult Service Provider/User or in any other way try to have any physical contact with an Adult Service Provider (ASP)/User. In any event, I acknowledge that SoulCams.com would not be liable should by breaching these Terms & Conditions I would try to have a physical contact with an Adult Services Provider/User. | ||
+ | * I will not use obscene words, threaten or quarrel with, or violate the rights of visitors, Adult Service Providers (ASP), SoulCams.com support persons or management of the website, since it is prohibited. | ||
+ | * Text content sent or forwarded and the chosen user name will not be offensive, will not suggest pedophilia, adolescence, bestiality or zoophilia, or refer to elimination or consumption of any bodily waste. | ||
+ | * I will not use remarks and user names that are unacceptable by the standards of good taste, suggesting violation of the law or deceiving others. | ||
+ | * I will inform, immediately, SoulCams.com of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music. | ||
− | This | + | ==Account Cancellation== |
+ | |||
+ | * The members/ users have the option to ask their account to be closed at any time. | ||
+ | * The account cancellation can be accomplished by sending an email to support@soulcams.com. Please make sure to send the account closure request from your registered email address. As soon as your account is closed, you will receive a conformation from us about it. | ||
+ | * If you cancel your account, you will be unsubscribed from all SoulCams emails, notifications, and will prevent you from logging into this account in the future. | ||
+ | * If you have a positive token balance and you ask your account to be cancelled, your remaining tokens will not be refunded unless you specifically ask us doing so. Please note that we can refund only entire token packages. If your balance is less than the last purchased token package, the refund cannot be issued. | ||
+ | * SoulCams.com reserves a right to suspend or cancel any member account in case of breach of any term of this Agreement or any unlawful conduct of the User in the framework of this Agreement and to contact any relevant authorities, including but not limited to initiating any criminal complaint and contacting state prosecutor. | ||
+ | |||
+ | ==Personal Data and Privacy Policy== | ||
+ | |||
+ | * When you navigate on our website, when you decide to register as a Member, and/or to use the features of our website, you will share and/or we will collect some personal information about you. Please read carefully our [https://wiki.soulcams.com/index.php?title=Privacy_Policy Privacy Policy], which explains how we collect, use and share your personal information and the choices you have regarding the use of your personal data. | ||
+ | * As a Member, I have not and will not provide any false information and/or documents to SoulCams.com. Therefore, I recognize that SoulCams has the right to, immediately and unilaterally, terminate the present agreement upon the slightest suspicion of forgery. | ||
+ | * SoulCams.com employees' access to any personal information of SoulCams.com user is restricted and they are bound by confidentiality obligations. SoulCams’s Employees might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations. | ||
+ | |||
+ | ==Functionality and Security== | ||
+ | |||
+ | * SoulCams.com suggests for the users to enable “Cookies” in their browsers to ensure full functionality. Please check our [https://wiki.soulcams.com/index.php?title=Cookies_Policy Cookies Policy], if you want to learn more. | ||
+ | * In accordance with the new General Data Protection Regulation (GDPR), as amended, you have a right to oppose the storage of cookies on your device. Please contact support@soulcams.com | ||
+ | * The SoulCams.com Support Team monitors all camera feeds available on the website | ||
+ | * Due to its precise, unique design, the website has never had any serious security breach. | ||
+ | * SoulCams.com is a Scam-Free Zone. | ||
+ | |||
+ | ==Spam== | ||
+ | |||
+ | * SoulCams.com does not send spam messages and will not tolerate spam, distancing itself from any actions related to spamming. | ||
+ | * The following is considered to constitute a spam: | ||
+ | ** Manipulating messages, such as email headers, sent to or through SoulCams.com computer systems in a way that may deceit users of SoulCams.com. | ||
+ | ** Relaying email from a third party's mail servers without the permission of that third party. | ||
+ | ** Sending, relaying or causing to be sent false, deceptive information or that is otherwise against the business interest of SoulCams.com. | ||
+ | ** Using or causing to be used SoulCams.com computer systems to facilitate the transmission of unsolicited or unauthorized material. This includes any promotional materials, URLs or any other form of unauthorized solicitation that you may upload, post, email, transmit, or otherwise make available. | ||
+ | ** Uploading, posting, emailing, or transmitting the same message, URL, or post multiple times | ||
+ | ** Disrupting the normal flow of dialogue by posting messages in quick succession, multiple times, using capital letters only or otherwise acting in a manner that negatively affects other users' ability to engage in real-time exchanges. | ||
+ | * Spamming through SoulCams.com system or disturbing its users is a violation of Terms and Conditions of the site. | ||
+ | * SoulCams.com does everything in its power to protect its users from deleterious effects of spamming. | ||
+ | * The use of all legal proceedings is considered in case of spamming inflicting a loss on SoulCams.com. | ||
+ | * Notwithstanding the above, SoulCams.com when authorized by the users, within the terms of the present agreement, may send promotional e-mails about its own website every e-mail will contain the option to unsubscribe from the mailing list. | ||
+ | * Registered users may occasionally receive newsletters in relation to SoulCams.com. The messages sent to users are transactional or relationship messages. Subscribing to and unsubscribing from these newsletters takes a single click. Any promotional messages will be only sent if the Member has expressed its consent for receiving such promotional marketing services. | ||
+ | * In case subscribers would like to report spam, please do it any time by sending of an email to support@soulcams.com. SoulCams.com Support Team investigates all reports as soon as possible. | ||
+ | |||
+ | ==Contacts== | ||
+ | |||
+ | Customer Service Department can be contacted from: | ||
+ | * Sending of an email to support@soulcams.com | ||
+ | * Sending of a letter to: | ||
+ | |||
+ | [[File:Kp4mke4d3yCfe.jpg|320px]] | ||
+ | |||
+ | ==Miscellaneous== | ||
+ | |||
+ | * This Agreement sets forth the full and complete understanding between the Guests/User and SoulCams.com with respect to its subject matter, and supersedes all prior understanding or agreements, whether written or verbal. | ||
+ | * Unless contrary to law or otherwise stated, each provision of this Agreement shall survive termination. | ||
+ | * If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement. | ||
+ | * The prevailing party in any suit to enforce the terms hereof shall be entitled to recover his/her/its reasonable attorneys' fees. | ||
+ | * If SoulCams.com changes the terms of this Agreement, SoulCams.com will post an updated set of terms and conditions on the website and/or will post a change notice and/or send users an email notice of the changes in advance of implementing the changes. | ||
+ | * If any modification is unacceptable to you, you shall cease using the SoulCams.com website and its services and be able to terminate your membership (if any). If you do not cease using the SoulCams.com website and its services, you will be conclusively deemed to have accepted the change. |
Latest revision as of 14:02, 17 May 2024
This document was last modified on 25 May, 2023
Contents
- 1 SHORTENED VERSION OF TERMS AND CONDITIONS
- 2 FULL VERSION OF TERMS AND CONDITIONS
- 2.1 Content
- 2.2 Warning: Adult-Oriented Content; Eligibility. Age-verification
- 2.3 Services and warranties
- 2.4 Principles
- 2.5 Users/Members
- 2.6 Fees, Token Compensation, Refund and Unlawful Conduct
- 2.7 Complaints Policy
- 2.8 Content Standards
- 2.9 User's and/or Guest's Declarations
- 2.10 User's and/or Guest's Duties
- 2.11 Account Cancellation
- 2.12 Personal Data and Privacy Policy
- 2.13 Functionality and Security
- 2.14 Spam
- 2.15 Contacts
- 2.16 Miscellaneous
SHORTENED VERSION OF TERMS AND CONDITIONS
The Terms and Conditions below are the shortened version of the full Terms and Conditions that we strongly recommend to read by click here: FULL VERSION OF TERMS AND CONDITIONS
1. SoulCams.com’s services are only available for persons over the age of 18 (21 in some regions).
2. SoulCams.com does not send you spam messages. Promotional emails might be sent to you with the option to unsubscribe from specific email lists or to remove your email address from all of our mail lists. You can use the unsubscribe tool at the bottom of the emails any time. The messages sent to subscribers are Transactional or Relationship Messages as that term is defined under the CAN-SPAM Act of 2003.
3. SoulCams.com never share your personal information or email address without your former consent*. Therefore, your information is always safe with us.
4. SoulCams.com strongly recommends you to consult its excellent content and unbeatable price list, including token compensation, refund and means of payment established for each service and country. This information, without prejudice of the set forth in the full Terms and Conditions, can easily be found on the website and at the following contacts: support@soulcams.com
5. As an adult you declare to have the inalienable right to read/view any content you deem advisable. Moreover, you declare that reading and/or viewing Adult entertainment content on the website does not in any way infringe the norms or law of your neighborhood, town, city, county, state or country.
6. You also declare to currently reside in the country which you truthfully and accurately indicated in the form provided to log into SoulCams.com and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an e-mail to support@soulcams.com in compliance with the set forth in the full Terms and Conditions.
7. SoulCams.com is hereby authorized to process technical data related to your visits to SoulCams.com. You also authorize the processing of your personal data provided during the registration process in accordance with the Privacy Policy foreseen in the full Terms and Conditions.
8. All contents and materials provided on SoulCams.com, included but not limited to live camera streams, texts, images, graphics shall be used only for personal purposes. These materials shall be the property of SoulCams and are protected by applicable laws.
9.Under no circumstances shall SoulCams.com be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of subscribers, violation of the full Terms and Conditions and/or any criminal conducts.
10. Subscribers have the option to unsubscribe at any time by sending an email to support@soulcams.com
In case of any fraudulent transaction SoulCams.com reserves the right to use all available information at its disposal during any kind of legal procedure, including - without the claim of completeness - browser history, IP and e-mail addresses and any other traceable activity.
During such legal procedures SoulCams.com might involve other professional investigator parties and share certain information in order to - comply with law; vindicate its rights; represent the best interests of Subscribers of SoulCams.com.
SoulCams.com grants full co-operation to legal authorities in the position to investigate fraudulent transactions and other matters falling under legal jurisdiction as well as we respond to subpoenas and court orders.
Please note that SoulCams.com has adopted all potential and legal measures to prevent its users from viewing sexually explicit content without their consent. Therefore, it is your exclusive responsibility to carefully read through and understand the full Terms and Conditions. I have carefully read and clearly understood the full Terms and Conditions, entering into the same of free will.
FULL VERSION OF TERMS AND CONDITIONS
Content
The terms of this agreement (the 'Agreement') shall govern the relationship between I/you (as Guest and/or Member) and , that operates SoulCams.com, registered in Germany, a private limited liability company with the registration number HRB 43682 (the “Website Operator”) regarding the use of services on SoulCams.com website. In this agreement 'SoulCams.com' refers either to the Website Operator or to the SoulCams.com website as operated by the Website Operator subject to the applicable context.
Definitions:
- Member/Customer/User – The visitor who signs up to the services of the site.
- Guest – The visitor who enters on and/or visits the SoulCams.com website without registering to the services of the site.
- Performer (= Adult Service Providers (ASP))– An adult entity older than age 18 or 21 in some region, who provides shows, chats or interacts with visitors of the site.
- Token Balance – At SoulCams.com, Members can purchase tokens to pay for premium services. Payments are securely processed by our payment processors, and the purchased Tokens consequently appear on the Member’s account as a balance.
- Free Chat – An uninhibited option to interact with Adult Service Providers in a form of writing on-screen text messages.
- Private Chat – In Private Chat, Members are permitted to write or even talk (voice communication) with Performers face-to-face, in exclusion from the general users.
By entering and/or registering on the website you give your consent to and accept the following:
- SoulCams.com is an online adult interactive website (including nude and non-nude erotic and sexual content). Therefore, its access by minors is prohibited. The access to SoulCams.com is not recommended to persons who might be sensitive to adult entertainment content, any eventual access of SoulCams.com by such persons will be their sole responsibility.
- The adult entertainment provided on the website is rendered by female and male individuals over the age of 18 spread worldwide, who are commonly designated as Adult Service Providers (ASP).
- The Adult Service Providers (ASP) (=Performer) chat and carry out live webcam shows, in front of their camera, for User all over the world, who have selected them according to live streams, images, offline (teaser) and paying videos.
- SoulCams.com offers ASPs in the following categories:
- Girl: a single girl between the age of 18-30 years
- Lesbians: 2-4 female performers
- Mature female: single female model at least 30 years old
- Couple: one female and one male model
- Fetish: One female model online, spiced up with fetish accessories and extreme undertakings from who you can request a nude, erotic show during Private.
- Boy: 1-4 male performers
- Transgender: a single transgendered performer or maximum 4 performers in the same time where at least one participant is a transgendered performer.
- Threesome: a group consisting of Female / Female / Male or Female / Male / Male (a threesome cannot consist of three male models as males are only allowed to be in categories where they perform with at least one female person)
- Foursome: a group of 4 performers on cam at the same time (performer's gender compound can be various, but there has to be at least one female from the four models)
- In Flirt and other non-nude categories like Talk only, Soulmate, etc performers are free to decide what kind of show they are willing to provide in private show (nude show is possible also).
Please read more about the SoulCams Category and Characteristics system here: Category sytem on SoulCams
Warning: Adult-Oriented Content; Eligibility. Age-verification
The Website contains sexually explicit material that is unsuitable for minors. Only individuals (1) who are at least 18-years old and (2) who have reached the age of majority where they live may access the Website. If you do not meet these age requirements, you must not access the Website and must leave now.
Visitiors from Germany are required to go through an age-verification process. It means that visitiors from Germany are unable to access any content until they verifiy their age with a successful token purchase.
By accessing the Website, you state that the following facts are accurate:
- You are at least 18-years old, have reached the age of majority where you live, and you have the legal capacity to enter into this agreement;
- You are aware of the adult nature of the content available on the Website, and you are not offended by visual images, verbal descriptions, and audio sounds of a sexual nature, including graphic visual depictions and descriptions of nudity and sexual activity;
- You are familiar with your community’s laws affecting your right to access adult-oriented materials;
- You have the legal right to access adult-oriented materials, and we have the legal right to transmit them to you;
- You are voluntarily requesting adult-oriented materials for your own private enjoyment;
- You are not accessing the Website from a place, country, or location in which doing so would, or could be considered a violation of applicable law; and
- You will not share this Website with a minor or otherwise make it available to a minor.
Services and warranties
- SoulCams.com is divided into specific areas, which provide free and payable Adult Entertainment services. SoulCams.com is constantly adding new services in order to accommodate its Users' requirements.
- Prior to selecting the services intended, it is important to consult the content, price list and means of payment (credit and debit cards, etc.) established for such services for your country.
- The publication of different content on the website does not mean that SoulCams.com supports the author or takes the responsibility for such content.
- SoulCams.com makes, to the extent permitted by law, no warranties or representations as to the information, services or products provided through or in connection with the service. Users' and/or Guests' use of the service is at their own risk.
- SoulCams.com seeks, at all times, to provide each user with the best content and services available. However, it cannot give warranty of merchantability, fitness for any purpose, or non-results of the use of the content in terms of their correctness, accuracy, timeliness and reliability or otherwise.
- Neither SoulCams.com nor any party involved in creating, producing, or delivering the service or content is liable for any direct, incidental, consequential, indirect or punitive damages arising from the access to, use of, or interpretation of, the services, products or information provided by or through SoulCams.com, without prejudice to the terms established below in the present Agreement.
Principles
- SoulCams.com has no intention to support immoral interests; therefore strict rules have been set forth.
- SoulCams.com's services are only available for persons over the age of 18 (21 in some regions). Therefore, no sexually explicit material is within the easy reach of minors.
- Persons under the age of 18 (21 in some regions) are also not allowed to be Adult Service Providers (ASP). Consequently, all Adult Service Providers (ASP) were 18 years of age or older (21 in some regions) during the time of photography, as per proof of age held by the custodian of records. Under no circumstances does SoulCams.com present Adult Service Providers (ASP) as children.
- All Adult Service Providers (ASP) must fulfill three major requirements:
- signing of an agreement declaring, namely, the genuineness of personal data and age provided;
- providing of a scanned copy of his/her photo ID;
- providing of a photo taken of the Adult Service Provider (ASP), holding his/her photo ID next to his/her face.
- The accounts of the Adult Service Providers (ASP) are immediately and permanently suspended if they violate SoulCams.com's principles.
- Also, activities that violate any card association standards are strictly forbidden and will lead to immediate and permanent suspension of the concerned account.
- At SoulCams.com there is a zero tolerance policy related to child pornography (written or visual). In case of the slightest suspicion, the account in question is immediately and permanently closed and the appropriate authorities may be contacted.
- SoulCams.com reserves the right to apply immediate and permanent suspension in case a screen name is offensive, refers to minors or upon the slightest suspicion of forgery.
Users/Members
- In order to access SoulCams.com, it is mandatory to be at least 18 years old or 21 in some regions, in compliance with the local regulations applicable to the user.
- By registering on SoulCams.com and by accepting this Agreement, the User hereby expressly consents to the supply of services from this website during the withdrawal period and the User expressly acknowledges that he/she is expressly losing his/her right to any withdrawal/cancellation right as regards the supply of said services. The above express consent is acquired in accordance with the Directive on Consumer Rights (2011/83/EC) as of 25 October 2011.
- By registering on SoulCams.com and by accepting this Agreement, users agree to indemnify, pay the costs of defense and hold harmless SoulCams.com, its officers, directors, affiliates, attorneys, shareholders, managers, members, agents and employees from any and all claims, losses, liabilities or expenses (including reasonable attorneys' fees) brought by third parties arising out of or related to their conduct, statements or actions, as well as breach of any term, condition or promise contained herein and unlawful conduct in the framework of this agreement.
- In case of user’s unlawful conduct or breach of the present Agreement, SoulCams.com may terminate, without notice, user's account and/or anything associated with it. SoulCams.com shall not be held responsible for any possible loss as a result of such termination nor for any token compensation or refund.
- The present agreement shall be effective as from the date when the Guest enters SoulCams.com and/or the Users registers on SoulCams.com and accepts this agreement and shall remain in force until duly terminated by either party in full compliance with the terms and conditions expressly set forth in this Agreement.
Fees, Token Compensation, Refund and Unlawful Conduct
- The users may purchase token packages to spend in the available areas of Adult Entertainment; therefore the selection of services must be preceded of the consultation by the User of the correspondent content, price list and means of payment made available on the website.
- Text chat with dressed Adult Service Providers (ASP) is free, but if a user wants to access the full feature service (including undressed Adult Service Providers – ASP and private show) he/she must click on “Start Show” button and from that point on stays in the video chat room with the Adult Service Provider (ASP) entering into a private mode where the purchased tokens are used on a per-second basis.
- Please note that the subscription fee to the Fan Club membership program is deducted from the Member’s SoulCams token balance. When you subscribe to a model's Fan Club program then system will not not automatically renew your Fan Club membership, you can do it manually only after the 30 days and the Fan club membership fee will always be deducted from your SoulCams Token balance.
- Users may use the option Quickbuy during private shows with Adult Service Providers (ASP). The use of this feature will allow Members’ to, immediately and manually, top-up their token balance with the chosen package during the show.
- Billing of a given account (the actual price payable for token packages) depends on the physical location where the account has been created. Please take into consideration that SoulCams.com reserves the right to round prices and therefore, shall be entitled to apply rounding.
- In case of any query will be able to help you regarding your transactions made through different payment providers as well, by contacting the provider in question. Therefore, for billing information and support the following contacts should be used: support@soulcams.com. SoulCams.com does not store nor has access to transaction details.
- For banking expenses information, each user should consult directly his/her bank.
- SoulCams.com will not take responsibility for any difficulty occurring outside SoulCams.com
- Any complaint must be placed, within 24 hours counted from the occurrence, at SoulCams.com - Customer Service. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure.
- SoulCams.com - Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal, resorting to any existing means for such effect.
- In accordance with the User’s express waiver of withdrawal/cancellation right, no refund or cancellation request will be accepted in the case the User has begun to consume the token package purchased. Some refunds are however possible subject to the conditions set forth in the following clauses.
- SoulCams.com will only compensate/refund tokens in the amount proportionally determined in accordance to the price paid and problem effectively reported when any token is lost due to dysfunction of SoulCams.com or an Adult Service Provider (ASP) in the “Nude Only” part of the site totally and explicitly refuses to provide erotic content. In case some erotic content is provided, SoulCams.com will assess the situation and decide whether the claim of customer is grounded and any compensation/refund of tokens is due. Models in none-nude categories (Flirt, Talk only, Soulmate) are free to choose the rate of erotic content in private shows. However they are not allowed to make fake promises, which they will not fulfil in the end. Models of this category are not required to provide erotic content, but during private show they are allowed if they agree on it.
- Due to the payment processors our site uses, only the same amount can be refunded which was originally paid for the purchase (i.e. no partial refund of token packages bought is possible). For this purpose whenever only part of the tokens is used, refund would as the case may only be possible by restoring the tokens on your account. No payment refund will be possible. Refunds, when possible according to the above, will be issued using the same payment method the purchase was made with. The corresponding amount of tokens will be deducted from the SoulCams account's balance. Certain payment methods do not allow the refund because of technical reasons.
- Amounts spent on related services, such as Spy, are not subject to refund/compensation.
- Notwithstanding the above, SoulCams.com will not be liable for any defamatory, offensive or illegal conduct of any Guest/User, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by the User to SoulCams.com.
- Under no circumstances, including, but not limited to, negligence, shall SoulCams.com be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, without prejudice of the established in the present clause.
- Cases of dishonest behavior related to online transactions are handled with high priority keeping, however, in mind the User’s privacy. Such cases may be outsourced to companies specialized in this field.
- The user accepts that in case of any fraudulent transaction SoulCams.com has a right to use all available information at its disposal during any kind of legal procedure. Including, without the claim of completeness, browser history, IP and email addresses and any other traceable activity. During such legal procedures SoulCams.com might involve other, professional investigator parties and share certain information in order to comply with law requirements, vindicate its rights and represent the best interests of its Customers. The User will stay liable for investigation or collection costs related to any fraudulent transaction.
- When new persons register on SoulCams.com, they may receive a one-time special bonus after their first token package purchase. This option is only available for one time for new purchases of first-time users on SoulCams. A new account registration on SoulCams is not considered to be a new user. Members can regularly get packages with bonus tokens..
- All currency and transaction related costs are included in the displayed price of token packages. SoulCams.com reserves the right to modify the prices incurred from the fluctuations of currency exchange rates.
- Please note that the abusive exercise of the credit card and/or e-mail address validation may lead to the termination of this Agreement by the website operator with the user.
Complaints Policy
This document set out our complaints policy. If you are a customer of SoulCams, this Complaints Policy forms part of your agreement with us.
- Who we are and how to contact us: is the company that operates SoulCams.com. The company is registered in Germany, and is a private limited liability company with the registered number HRB 43682.
- Interpretation: In this Complaints Policy, defined terms have the same meanings given to them in the Terms of Use for all Customers.
- Who can use this Complaints Policy? Whether or not you are a member of SoulCams, you can use this Complaints Policy to alert us to any complaint which you have relating to SoulCams.
- How to make a complaint: If you have a complaint about SoulCams (including any complaint about Content appearing on SoulCams or the conduct of a Customer), please send your complaint to support@soulcams.com including your name, address, contact details, a description of your complaint and, if your complaint relates to Content, the URL for the Content to which your complaint relates. You also can contact our Live Support on the following link: https://www.soulcams.com/supportchat.php or even send us a postal letter:
- How we will deal with complaints of illegal or non-consensual Content:
- any reported content will be removed from the site right away, before we start the investigation;
- if we require further information or documents from you, we will contact you to let you know;
- we will in good faith investigate your complaint within seven (7) business days;
- if we are satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content, and we will notify you of our decision by email or other electronic message;
- if we are satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message.
Any dispute regarding our determination that Content is non-consensual will be submitted by us to a neutral arbitration association at our expense.
- How we will deal with complaints related to copyright infringement: Complaints related to copyright infringement must be submitted in accordance with our DMCA Policy, and we will respond to copyright infringement complaints as set out in such policy.
- How we will deal with other complaints:
- any reported content will be removed from the site right away, before we start the investigation;
- if we require further information or documents from you, we will contact you to let you know;
- we will in good faith take such actions as we consider appropriate to deal with the issue which your complaint has raised. If you have complained about Content which appears on SoulCams and we are satisfied that the Content otherwise breaches our policy, we will act right away to remove such Content;
- Unjustified or abusive complaints: If you are a member of SoulCams, you warrant (which means you make a legally enforceable promise) that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. If we determine that you have breached this warranty, we may suspend or terminate your User account.
Content Standards
These content standards apply to all User Contributions and use of the Interactive Services. User Contributions must, in their entirety, comply with all applicable federal, state, local, and international laws and regulations. User Contributions must not:
- Depict any activity that is illegal or otherwise violates applicable law.
- Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, threatening, violent, hateful, inflammatory, or otherwise objectionable.
- Promote violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
- Promote or depict pedophilia, child exploitation or abuse, age-play, incest, rape or nonconsensual sex, hypnosis, intoxication, sexual assault, extreme violence, nonconsensual pain, blood, cutting, erotic asphyxiation, torture, necrophilia, sadomasochistic abuse or hardcore bondage, extreme fisting, genital mutilation, bestiality, urine, scatological, or excrement-related material, enema play, vomiting, menstrual bleeding, paraphilia, or any other matter that would be considered obscene under the applicable community standards.
- Contain unsolicited sexual content or unsolicited language that sexually objectifies another person in a non-consensual way or contains fake or manipulated sexual content in relation to another person (including “deepfakes”).
- Promote, depict, or constitute “revenge porn” (being any sexually explicit material featuring any individual who has not given prior, express, and fully informed consent to that material (a) being taken, capture, or otherwise memorialized; or (b) being posted and shared on the Website.
- Promote or depict firearms, weapons, or any goods whose sale, possession, or use is subject to prohibitions or restrictions.
- Promote or depict alcohol or drugs or drug paraphernalia.
- Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
- Violate the legal rights (including the rights of publicity and privacy) of any person or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this agreement or our Privacy Policy.
- Be likely to deceive any person.
- Promote or solicit any illegal activity, or advocate, promote, or assist any unlawful act, including promoting or facilitating the prostitution of another person, sex trafficking, or human trafficking.
- Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
- Cause any chat screen to “scroll” faster than others are able to type to it or any action to a similar disruptive effect.
- Disrupt the normal flow of dialogue in chat or otherwise act in a manner that negatively affects other participants.
- Impersonate any person or misrepresent your identity or affiliation with any person or organization.
- Involve commercial activities or sales, including unsanctioned contests, sweepstakes, and other sales promotions, barter, or advertising.
- Give the impression that they emanate from or are endorsed by us or any other person or entity, if that is not the case.
- Contain viruses, worms, Trojan horses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, mobile device, or telecommunications equipment.
- Depict private or personal information of any person without their written consent.
- Request personal information from or share personal information with any operator or other user, including financial information, email address, telephone number, or mailing address.
- Request money from, or otherwise defraud operators or other Website users.
User's and/or Guest's Declarations
- I am fully aware that SoulCams.com transmits Adult entertainment content to its Guests/Users.
- I am fully aware that viewing adult content is only allowed for viewers of at least 18 years old or 21 in some regions.
- I expressly declare that, on the present date, I have reached the necessary age to view adult content in accordance to my local regulations.
- I currently reside in the country which I truthfully and accurately indicated in the form provided to register into SoulCams.com and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an email to support@soulcams.com
- I acknowledge that the above referred duty shall only be considered to be duly accomplished until SoulCams.com issues the confirmation that the above mentioned changes have been well received.
- I am fully and exclusively liable for any false declarations regarding my residency and for not informing SoulCams.com of its change in compliance with the above mentioned terms.
- I also certify that I am aware of my criminal liability and, therefore, will act, under all circumstances, in accordance to my local community standard of morality and applicable laws.
- I believe that, as an adult, I have the inalienable right to read/view any content I deem advisable.
- Reading and/or viewing content on the website does not in any way infringe the norms or law of my neighborhood, village, city, county, state or country.
- I am fully aware that all contents and materials provided on SoulCams.com, included but not limited to live camera streams, images, graphics, applications and texts are duly protected by the applicable legislation, being all rights reserved. Therefore they shall be for my own exclusive personal use.
- I am fully aware of and agree that SoulCams.com can grant full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction as well as responds to subpoenas and court orders.
- I acknowledge that SoulCams.com and its affiliates cannot be held responsible for any legal ramifications that may arise as a result of fraudulent entry into, or use of, this website and/or material contained herein.
- I also acknowledge that SoulCams.com or any of its related, affiliated companies cannot be held responsible for any damages or losses originating from any contact with Adult Service Providers (ASP).
- I understand and accept that under no circumstances shall SoulCams.com or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of users, prostitution, pedophilia, child pornography, illegal abuse, exploitation or traffic of women and/or children.
- I agree and acknowledge that intellectual property rights (including but not limited to right to use, adapt, translate, etc.) to any content (e.g. chat, messages, pictures, videos, etc.) created, published or otherwise made public to me on SoulCams.com belong to SoulCams.com.
- I expressly authorize SoulCams.com to monitor and record my online activities on the website limited to messages in private chats, comprising my requests for SoulCams.com services, e-mails and/or votes and/or vurtual gifts sent/given to Adult Service Providers and similar.
- I acknowledge and agree that any material recorded or any original work made under this Agreement and/or when using SoulCams.com services (and all rights therein, including, without limitation, copyright) belongs to and shall be the sole and exclusive property of SoulCams.com.
- I hereby expressly waive any rights and declare to withdraw any claim that any use by SoulCams.com violates any of my rights, including but not limited to moral rights, privacy rights, rights to publicity, proprietary or other rights, and/or rights to credit for the material or ideas set for therein.
- I declare and acknowledge that I am not acting on behalf of a legal person but as an individual consumer and in no event the purchase of services under this Agreement could be considered as being part of my professional activity.
User's and/or Guest's Duties
- I agree not to copy, reproduce, republish, download, transmit and/or make available to the public any of the content/materials of SoulCams.com, without the prior written consent of SoulCams.com.
- I am fully liable for any false disclosures and responsible for any legal ramifications that may arise from viewing, reading, or downloading of material and images contained within this website.
- I will never expose minors to the content of the website and will take on full precautions to avoid any type of exhibition or access of the minors to the website, namely, for example, by not including the website in their list of favorite sites to visit. I will be solely responsible in case any minor would access SoulCams.com through my account or by using my credit card details.
- I assume full responsibility to maintain the security of my account and password.
- I will not give out personal information, provide or support escort services and/or prostitution.
- I will not arrange personal appointments with any Adult Service Provider (ASP), since it is prohibited, and will not exchange my telephone number with an Adult Service Provider/User or in any other way try to have any physical contact with an Adult Service Provider (ASP)/User. In any event, I acknowledge that SoulCams.com would not be liable should by breaching these Terms & Conditions I would try to have a physical contact with an Adult Services Provider/User.
- I will not use obscene words, threaten or quarrel with, or violate the rights of visitors, Adult Service Providers (ASP), SoulCams.com support persons or management of the website, since it is prohibited.
- Text content sent or forwarded and the chosen user name will not be offensive, will not suggest pedophilia, adolescence, bestiality or zoophilia, or refer to elimination or consumption of any bodily waste.
- I will not use remarks and user names that are unacceptable by the standards of good taste, suggesting violation of the law or deceiving others.
- I will inform, immediately, SoulCams.com of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music.
Account Cancellation
- The members/ users have the option to ask their account to be closed at any time.
- The account cancellation can be accomplished by sending an email to support@soulcams.com. Please make sure to send the account closure request from your registered email address. As soon as your account is closed, you will receive a conformation from us about it.
- If you cancel your account, you will be unsubscribed from all SoulCams emails, notifications, and will prevent you from logging into this account in the future.
- If you have a positive token balance and you ask your account to be cancelled, your remaining tokens will not be refunded unless you specifically ask us doing so. Please note that we can refund only entire token packages. If your balance is less than the last purchased token package, the refund cannot be issued.
- SoulCams.com reserves a right to suspend or cancel any member account in case of breach of any term of this Agreement or any unlawful conduct of the User in the framework of this Agreement and to contact any relevant authorities, including but not limited to initiating any criminal complaint and contacting state prosecutor.
Personal Data and Privacy Policy
- When you navigate on our website, when you decide to register as a Member, and/or to use the features of our website, you will share and/or we will collect some personal information about you. Please read carefully our Privacy Policy, which explains how we collect, use and share your personal information and the choices you have regarding the use of your personal data.
- As a Member, I have not and will not provide any false information and/or documents to SoulCams.com. Therefore, I recognize that SoulCams has the right to, immediately and unilaterally, terminate the present agreement upon the slightest suspicion of forgery.
- SoulCams.com employees' access to any personal information of SoulCams.com user is restricted and they are bound by confidentiality obligations. SoulCams’s Employees might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.
Functionality and Security
- SoulCams.com suggests for the users to enable “Cookies” in their browsers to ensure full functionality. Please check our Cookies Policy, if you want to learn more.
- In accordance with the new General Data Protection Regulation (GDPR), as amended, you have a right to oppose the storage of cookies on your device. Please contact support@soulcams.com
- The SoulCams.com Support Team monitors all camera feeds available on the website
- Due to its precise, unique design, the website has never had any serious security breach.
- SoulCams.com is a Scam-Free Zone.
Spam
- SoulCams.com does not send spam messages and will not tolerate spam, distancing itself from any actions related to spamming.
- The following is considered to constitute a spam:
- Manipulating messages, such as email headers, sent to or through SoulCams.com computer systems in a way that may deceit users of SoulCams.com.
- Relaying email from a third party's mail servers without the permission of that third party.
- Sending, relaying or causing to be sent false, deceptive information or that is otherwise against the business interest of SoulCams.com.
- Using or causing to be used SoulCams.com computer systems to facilitate the transmission of unsolicited or unauthorized material. This includes any promotional materials, URLs or any other form of unauthorized solicitation that you may upload, post, email, transmit, or otherwise make available.
- Uploading, posting, emailing, or transmitting the same message, URL, or post multiple times
- Disrupting the normal flow of dialogue by posting messages in quick succession, multiple times, using capital letters only or otherwise acting in a manner that negatively affects other users' ability to engage in real-time exchanges.
- Spamming through SoulCams.com system or disturbing its users is a violation of Terms and Conditions of the site.
- SoulCams.com does everything in its power to protect its users from deleterious effects of spamming.
- The use of all legal proceedings is considered in case of spamming inflicting a loss on SoulCams.com.
- Notwithstanding the above, SoulCams.com when authorized by the users, within the terms of the present agreement, may send promotional e-mails about its own website every e-mail will contain the option to unsubscribe from the mailing list.
- Registered users may occasionally receive newsletters in relation to SoulCams.com. The messages sent to users are transactional or relationship messages. Subscribing to and unsubscribing from these newsletters takes a single click. Any promotional messages will be only sent if the Member has expressed its consent for receiving such promotional marketing services.
- In case subscribers would like to report spam, please do it any time by sending of an email to support@soulcams.com. SoulCams.com Support Team investigates all reports as soon as possible.
Contacts
Customer Service Department can be contacted from:
- Sending of an email to support@soulcams.com
- Sending of a letter to:
Miscellaneous
- This Agreement sets forth the full and complete understanding between the Guests/User and SoulCams.com with respect to its subject matter, and supersedes all prior understanding or agreements, whether written or verbal.
- Unless contrary to law or otherwise stated, each provision of this Agreement shall survive termination.
- If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.
- The prevailing party in any suit to enforce the terms hereof shall be entitled to recover his/her/its reasonable attorneys' fees.
- If SoulCams.com changes the terms of this Agreement, SoulCams.com will post an updated set of terms and conditions on the website and/or will post a change notice and/or send users an email notice of the changes in advance of implementing the changes.
- If any modification is unacceptable to you, you shall cease using the SoulCams.com website and its services and be able to terminate your membership (if any). If you do not cease using the SoulCams.com website and its services, you will be conclusively deemed to have accepted the change.